Privacy Policy

We may collect the following types of information:

• Contact information — name, company name, email address, and phone number you provide via our contact or estimator forms.
• Project information — descriptions of your project, operational gaps, or technology needs that you share when requesting a quote or scoping call.
• Usage data — pages visited, time spent on the site, referring URLs, browser type, and device information, collected automatically through standard web server logs and analytics tools.
• Communications — any messages, emails, or other correspondence you send us.

We do not collect payment card data directly. Any payments are processed through third-party payment processors subject to their own privacy policies.

We use the information we collect to:

• Respond to your inquiries and deliver requested services.
• Generate AI-powered project estimates based on descriptions you provide.
• Send project proposals, invoices, and project-related communications.
• Improve our website and services through aggregated, anonymized analytics.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We use a limited number of trusted third-party services to operate our site and business:

• Formspree — processes contact form submissions.
• OpenAI — powers our AI project estimator. Project descriptions you enter are sent to OpenAI's API to generate estimates. See OpenAI's Privacy Policy.
• Replit — our application hosting and development platform.
• Cloudflare — DNS, CDN, and security services.

Each third party is bound by their own privacy policy and data processing terms.

Our website may use cookies and similar tracking technologies to enhance your experience and collect usage analytics. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect some site functionality.

We do not use cross-site tracking or advertising cookies.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, or comply with legal obligations. Contact form submissions and project inquiry data are generally retained for up to three (3) years. You may request deletion of your data at any time by contacting us.

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of certain uses of your information.

To exercise any of these rights, please email us at hello@franlabs.io.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

If you have questions or concerns about this Privacy Policy, please contact us: