Terms of Service

FranLabs provides custom software development, technology consulting, system integrations, dashboard and automation development, and related services for franchise organizations and businesses ("Services"). The specific scope, deliverables, timeline, and pricing for any engagement are defined in a separate written proposal or statement of work agreed upon by both parties prior to commencement of work.

AI-generated estimates produced by our website estimator tool are provided for informational purposes only and do not constitute a binding quote or offer. Final pricing is confirmed only through a written proposal signed by an authorized representative of FranLabs.

By using this website, submitting a contact or estimator form, or engaging our services, you confirm that you are at least 18 years of age, have the authority to enter into a binding agreement on behalf of yourself or your organization, and agree to these Terms and our Privacy Policy.

Unless otherwise specified in a written agreement, our standard payment schedule is:

• 50% due upfront — before any work begins.
• 25% due at 50% project completion — at a mutually agreed milestone checkpoint.
• 25% due at project launch — upon final delivery and deployment.

All invoices are due within fifteen (15) days of the invoice date unless otherwise agreed in writing. Overdue balances may accrue interest at a rate of 1.5% per month or the maximum permitted by law, whichever is less. FranLabs reserves the right to suspend or pause work on any project where payment is overdue.

Hourly rates apply for any work requested outside the agreed project scope, including additional features, revisions beyond the agreed number, or new requirements introduced after project commencement.

Upon receipt of full payment for a project, FranLabs assigns to the client all rights, title, and interest in the custom deliverables created specifically for that project ("Work Product"), excluding any pre-existing intellectual property, open-source components, third-party libraries, or FranLabs's internal tools and frameworks.

FranLabs retains the right to display the project in its portfolio and reference the client relationship for marketing purposes, unless the client requests in writing that specific details remain confidential.

All content on FranLabs.io — including text, graphics, logos, and code — is the property of FranLabs, LLC and may not be reproduced without written permission.

To enable FranLabs to deliver services effectively, clients agree to:

• Provide timely access to necessary systems, credentials, data, and personnel.
• Review and approve deliverables within the timeframes agreed in the project scope.
• Ensure they have the rights to any content, data, or third-party materials provided to FranLabs.
• Communicate changes in requirements promptly and in writing.

Project delays resulting from client inaction, delayed feedback, or failure to provide necessary resources are not the responsibility of FranLabs and may affect timelines and costs.

Both parties agree to keep confidential any non-public business information shared in connection with a project engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law. A separate non-disclosure agreement may be executed upon request prior to any project discussions.

To the maximum extent permitted by applicable law, FranLabs's total liability for any claim arising out of or related to these Terms or our services shall not exceed the total amount paid by the client to FranLabs in the three (3) months preceding the claim.

In no event shall FranLabs be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption, even if advised of the possibility of such damages.

Services are provided "as is" and "as available." FranLabs makes no warranties, express or implied, regarding the services, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that deliverables will be error-free or uninterrupted. Any warranty period for a specific project will be defined in the applicable project agreement.

Either party may terminate a project engagement with written notice if the other party materially breaches these Terms and fails to cure the breach within fifteen (15) days of receiving written notice. Upon termination, the client is responsible for payment of all work completed to date. FranLabs will deliver all completed work product upon receipt of final payment for hours worked.

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.

FranLabs reserves the right to update these Terms at any time. When we do, we will revise the effective date at the top of this page. Continued use of the website or our services after any updates constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically.

If you have questions about these Terms, please contact us: